West Lake Serenity Hotel
52 Tay Ho, Hanoi, VN
About this property
West Lake Serenity Hotel is a 4-star property in Hanoi, offering comfortable rooms, attentive service and an ideal base for exploring the area.
Amenities
Rooms
Location
Good to know
- Check-in / Check-out
- From 14:00 · Until 11:00
- Contact
- +76 60 405 6985 stay@west-lake-serenity-hotel.demo
Guest reviews
- 7.8
A relaxing getaway
Check-in was quick and friendly. The room was quiet despite being central, and housekeeping was excellent every day.
Response from the property: Thank you so much for the kind words — we can't wait to welcome you back!
Jul 8, 2026
- 8.4
Perfect for a city break
The suite was worth every cent — huge, spotless, with a view we didn't want to leave. Will book again next year.
May 23, 2026
- 9.0
Great for families
Beautiful property with tasteful rooms. The only minor thing was slow wifi in the evenings, but everything else was perfect.
Response from the property: Thanks for staying with us — and for the lovely review. It means a lot to the whole team.
Apr 22, 2026
- 9.0
A relaxing getaway
We travelled with two kids and the family room was spacious and well thought out. Highly recommend for families.
Mar 14, 2026
- 9.2
Wonderful stay
A real gem. The staff remembered our names and the little touches made the stay feel special.
Oct 11, 2025
- 8.4
Highly recommend
The suite was worth every cent — huge, spotless, with a view we didn't want to leave. Will book again next year.
May 18, 2025